My name is Sean Boyce and I offer product strategy consulting services through my company NxtStep. I can help make your B2B (Business to Business), SaaS (Software-as-a-Service) company successful. Email me to learn more at sean@nxtstep.io.

Accountant from the future

Technology is disrupting every industry.  The biggest advancements are coming in the way of intelligent automation to alleviate our teams of the most time consuming and problematic steps in the things we do A LOT. Since automation is expected to play a much larger role, our teams are expected to change shape quite a bit.…

Automation will make your team stronger

Some people are fearful of what adopting automation and artificial intelligence (AI) will mean for their jobs.  However, the focus in many industries is on augmentation NOT replacement. I’ll use an example from the professional services industry.  CPA firms offer audit services as part of their value add to their clients.  This is to ensure…

Technology to the rescue

I worked in a data center for The Vanguard Group (FinTech) for almost a decade.  If you don’t know what a data center is it’s basically where all the computers, servers and geeky tech stuff lives. Years ago we were facing a crisis.  We were running out of servers, energy to power those servers, cooling…

How AI is changing the game

When those less familiar with technology think about AI their thoughts jump to something pretty diabolical like Skynet from the movie Terminator. Well I’m here to share with you that you can rest easy (for now) because AI or Artificial Intelligence is essentially referring to the latest that automation has to offer your industry. Automation is…

How to scale without hiring

We are in the midst of what’s being called The Great Resignation.  There are many factors involved, but what it means in general is that there are a record number of people that are choosing to quit their jobs and find something else. It seems the pandemic has provided many people with a new perspective on…

How process becomes bureaucratic

I studied the downfall of the Big 3 from the automotive industry back in the late 2000s.  This included the companies GM, Ford and Chrysler. The company that got most of the bad press was also the biggest – General Motors. One story I remember from back then was using the unfortunate design of their…

Can you grow too fast?

Last year I spent time in Austin, Texas.  If you haven’t noticed, the city has been booming in recent years. Since 2010, the population near Austin has grown 34% and much of that growth has come in recent years. This has caused a number of problems for the city and a big one is traffic congestion. …