My name is Sean Boyce and I offer product strategy consulting services through my company NxtStep. I can help make your B2B (Business to Business), SaaS (Software-as-a-Service) company successful. Email me to learn more at sean@nxtstep.io.

Human-powered automation

Toyota has a long history of leading by example when it comes to manufacturing.  They’ve championed lean principles in manufacturing for a long time with great success and are still making waves today. I’m sure you’ve heard all the fuss of Tesla’s factories and how they leverage robotics to replace humans when building their cars. …

How to scale your firm without hiring

Professional services firms have historically scaled by hiring.  The traditional model has most firms hiring to keep up with the demand generated from new clients.  This sets firms up for a number of traps, but the biggest drawback is firms lose considerable efficiency when growing this way.  Everything from client acceptance to service delivery starts…

When you should automate it

I have a background as a software engineer, but my specialty has always been automation. There’s a running joke amongst folks who are the most dedicated to the craft of writing software and it goes like this… “If I have to do it more than once, I’ll automate it!” It’s true.  Not only have I…

Bigger isn’t better

In the business world there’s a borderline unhealthy obsession with growth.  Everyone wants their company to grow to be bigger and more successful. Here’s why that’s a trap. Growing bigger isn’t better.  Doubling the size of your team only makes sense if your revenue is growing MUCH faster. However, adding that many people in such…

You’re holding it wrong

Back in 2010 when the iPhone 4 was released users were reporting problems maintaining strong reception.  As it turned out, there was a design flaw that caused an unfortunate short which severely weaken the strength of the phone’s antenna which was causing the problem. So how did Apple and Steve Jobs respond? They basically claimed…

Accelerate through the turn

Years ago there was a great commercial of a little boy at the dinner table playing with his mash potatoes.  He was pretending like he was driving a race car complete with racing noises and using the utensils like a shifter. As the boy is ‘racing’ with his dinner, the boy’s father chimes in to…

The Future of Finance and The Regulatory Process with RND Resources’s Dave Banerjee

Dave Banerjee from RND Resources joins me to discuss recent innovative activity in financial engineering products, the future of finance, and how the regulatory process will impact digital currencies… Dave Banerjee has been the CEO of RND Resources for over 37 years, where he provides outsourced regulatory compliance consulting to Broker-Dealers, Registered Investment Advisers, FCM,…

Are your service options flexibile?

As your company grows, you will likely develop different services to offer your clients.  As these become more specialized you should be managing these independently as separate service lines. Let’s see what happens if you don’t.  I’ll use a CPA firm as an example. Accounting firms may offer services to their clients related to bookkeeping,…

Niches and riches

My favorite description of this concept is as follows… If you try to be everything to everyone, you’ll be nothing to anyone. To grow, you need to get laser focused on your target market.  Generally speaking, you can’t really go too narrow. Let’s use my podcasting as a service company Podcast Chef as an example.…