two women checking out a new product feature on a laptop

Why Your Customer Isn’t Using That Feature

Creating new features for your SaaS product is exciting.  We hope that what we’re spending time building will be loved by everyone, but far too often it isn’t. On this topic, have you experienced any of the following? After releasing a new feature, customer enthusiasm is flat Customers simply aren’t using that feature You’re convinced…

duckduckgo hacker dark screen

Why Disruption Can happen in Any Market – the Case of DuckDuckGo

The misconception in product management is that fierce competition or one with seemingly high barriers to entry cannot be disrupted.  This is a myth and we’re going to talk about the product company DuckDuckGo to prove it.   For those that don’t know, DuckDuckGo is a search engine, just like Google.  However, unlike Google, DuckDuckGo doesn’t…