Expanding Our Programs with the help of NxtStep
How Compass Working Capital saved tens of thousands of dollars and moved much faster at bringing their successful programs to a much wider audience with NxtStep.
Industry: Nonprofit – Financial Services
Location: Boston, MA
Focus: Low income families
Specialties: Saving and Asset Building
Compass Working Capital provides incentive-based savings and financial coaching programs that empower working, low-income families to build assets, achieve their financial goals, and become financially secure. Our broader vision is to build a leading, nonprofit financial services organization that promotes economic mobility and financial security for working poor families by influencing field-related practice and policy.
When Compass Working Capital decided they wanted their great programs to reach a wider audience they hired NxtStep to help.
Sean and NxtStep helped make our products awesome so we could start bringing value to our clients faster and more cost effectively than we even thought possible.
Director of Learning and Knowledge Management, Compass Working Capital
Product Time to Market
Compass Working Capital had a great program, but they lacked the product expertise to leverage software and technology to scale their program to reach a wider audience. Markita, their Chief Strategy Officer, knew software and technology could help solve their problem, but she also knew they needed the help to do it properly.
Over the course of 6 months working with Compass Working Capital, we’ve helped manage or build 3 different products to help the team improve their reach with clients and the company’s operational efficiency.
Each product has its own unique requirements that we’ve uncovered through a series of interviews with the Compass clients and team members to uncover the biggest challenges that need to be solved by the respective Compass products.
With our help, Compass was able to bring new products to market much faster and more cost effectively. We were able to save the Compass team months in delays and development efforts and tens of thousands of dollars in budget. All while bringing effective products to market for their clients and team members.
This enables the Compass team to focus on strengthening their team and developing even more outstanding programs to help their clients with their respective financial challenges.
Since working with NxtStep, we’ve been able to take products from idea to the hands of our customers in weeks, not months. We work with plenty of clients, but armed with the products that NxtStep helped us build, we have now we can reach an audience that is a multiple of the number of people we were previously able to help.
We are now enrolling people into our program faster than ever and much more prepared to scale.
Besides the obvious results, it has been a pleasure to work with Sean and his team at NxtStep. They bring tons of valuable knowledge to our team and always share it when necessary so we can not only advance our mission, but further our own education about the process.
Director of Learning and Knowledge Management