• Is Your Company Ready For a Product Manager?

    Is Your Company Ready For a Product Manager?

    By

    Sean Boyce

    Your product company has some traction (perhaps even some paying customers), but otherwise you feel stuck.  Whenever you task someone with figuring out why, it always seems to fall down the list and you wind up in the same spot you were in before.  Similar symptoms may include: If this is happening to you, then…

  • What Planet Fitness Did to Improve Their Customer Experience

    What Planet Fitness Did to Improve Their Customer Experience

    By

    Sean Boyce

    You’ve been building your product business for a while now, but something is missing.   Has your product experienced either of the following? If so, you may be lacking in user experience (UX), customer experience (CX) or both. Many product companies don’t build their business to provide an experience – they do it to solve a…

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