How we helped take a growing robotics company from good to great through with the help of our Product Operations service line

How Exyn Technologies was able to grow effectively while remaining agile with the help of NxtStep.

Industry: Technology – Robotics

Location: Philadelphia, PA

Focus: Aerial Robotics

Specialties: 3D mapping, autonomous navigation

Company Bio:

Exyn Technologies was established in 2014 to commercialize decades of ground-breaking research in aerial robotics, drone swarms, multi-modal sensor fusion, 3D mapping, obstacle avoidance, and autonomous navigation & planning. 

Exyn’s focus is on developing software for aerial robots so they can operate in GPS-denied environments, without human control, prior information, or pre-existing infrastructure (e.g. no motion capture system).


Exyn was growing quickly and needed a product operation that could keep pace with the growth in both their technical team and the demand from their customers.  


When Exyn realized they needed help they hired NxtStep.

Sean was a great help to Exyn and me personally. Our work focused around envisioning and implementing the framework of a high-functioning product development organization. He helped me formalize the mission and provided additional training and mentorship for our product team members, along with practical workshops to help them implement the changes successfully.

Ben Williams
Chief Operating Officer, Exyn Technologies

 Quantifiable Results

Steps Achieved

Step 1

Custom curriculum developed and proctored to the product team

Step 2

Led efforts in hiring, onboarding and training of new product team members

Step 3

Implemented product development process improvements

Step 4

Accelerated product operations through planning process improvements

The Challenge

Exyn had plans to grow quickly. The technical team was becoming more complex and less manageable. A more significant product management presence was required to handle the complexity. This is when Chief Operating Officer, Ben Williams enlisted the help of Sean at NxtStep.

The Approach

NxtStep began by performing discovery with leaders across the organization. A phased based development plan was created and presented to Ben to lay out a proper implementation towards his objective of achieving a high-functioning product development operation.


Simultaneously, we provided product management training services for existing and junior product team members. We developed custom programs around each team member to help them excel in the areas critical for success in product.

The Solution

With our help, Ben and the other executive team members at Exyn were able to benefit from the development of a high-functioning product development operation. This has led to improved communication and productivity as we constantly prioritize process improvement and implement opportunities to continually improve product operational efficiency.


This has enabled Ben and the rest of the executive team to focus their precious time and effort in other critical areas of the business so that Exyn can continue to be even more successful moving forward.

Sean provided executive product coaching for our leaders. He helped them figure out how they could perform the most impactful work to drive the organization forward.

Tiffany Fields
Head of People, Exyn Technologies

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