B2B SaaS Business Model

B2B SaaS Business Model: The Ultimate Guide for 2023

Blog

What is a B2B SaaS Business Model A B2B SaaS business model is the design and implementation of how the business makes money. B2B SaaS Business Model Explained A B2B SaaS (Software as a Service) business model is a type of business model where a company provides software services to other businesses on a subscription…

E172: How To Handle Negative Customer Feedback

Product Launch

SummaryIn this episode, the host shares his experience in dealing with unhappy B2B SaaS customers and the importance of managing negative feedback. He emphasizes the need to not panic and instead understand the situation at hand. The host offers insight into how to handle unhappy customers on a case-by-case basis and how to learn from…