SummaryIn this episode, Sean explores the importance of tracking metrics and performance for B2B SaaS businesses. He highlights the usefulness of the payment gateway Stripe and its pre-built dashboards to provide valuable information on financial performance. Sean emphasizes that many metrics, such as recurring revenue, user acquisition, customer retention, and growth across tiers, are readily…
SummaryIn this episode, we discuss the importance of treating your B2B SAS product concept as a fluid idea, rather than getting too attached to it in the early stages. We explore the significance of validating your product idea and why competition can actually be a positive sign for your business. Embracing a fluid concept and…
SummaryIn this episode, Sean discusses the importance of validating your B2B SaaS product idea early and not being afraid to find out if it’s not a great idea. Many entrepreneurs spend years working on a concept without testing it in the market, which can lead to wasted time and effort. Sean emphasizes the need to…
SummaryIn this episode, Sean discusses the importance of measuring the return on investment (ROI) for your B2B SaaS product from your customer’s perspective. By quantifying the time and cost savings, as well as potential revenue generation, you can prove the value of your product and ensure customer satisfaction. Sean uses his podcast show notes automator…
Matt Wampler, CEO and co-founder of ClearCOGS, talks about how their company uses data and machine learning to help restaurants reduce waste and increase profits. He shares the importance of customer research and finding the right balance between innovation and simplicity. They also discuss ClearCOGS’s growth and their approach to making businesses more efficient, finding…
SummaryIn this episode, Sean shares his insights on when and why to reinvest in the growth of a B2B SaaS and how to strategically prioritize important business aspects. He emphasizes the importance of taking a lean approach in the beginning, only investing in what is necessary and waiting until a certain revenue threshold is hit…
SummarySean talks about developing a routine to make consistent progress and prioritizing B2B SaaS products. He also advises against oversubscribing to avoid burnout. Key Points Developing a routine is crucial for prioritizing projects Creating a schedule enables focused work on specific tasks Routines help ensure that time is appropriately set aside to accommodate and manage…
SummaryIn this episode, Sean talks about the differences between building for businesses and consumers. He uses his experience in building a podcast automation application to explain why building for businesses is advantageous. One of the main differences he highlights is that businesses are expecting progress, while consumers are expecting perfection. Sean believes that it’s impossible…
SummaryIn this episode, Sean discusses how he turned negative feedback into a gold mine by asking for more details. By doing so, he was able to learn more about the use case and functionality his customers were looking for, leading to improved features and a better product roadmap. Key Points Asked for more details from…
SummarySean shares his experience of receiving emotionally charged negative feedback through his support channel and explains how it can be an opportunity to learn more about how to improve your product. He advises to ask for more details like use case, expectations, and identify competition to help make the product better. Key Points Emotionally charged…